TESTIMONIALS

We could tell you that JX has the people, products, and services that make a difference. But don’t take our word for it.
See for yourself. Look what people are saying about us!

LEAVE AN ON-SITE REVIEW

Champaign, Illinois

Rated 5 out of 5
Apr 9 Fri

Hey Guys or Girls which own semis.
JX Perterbilt in Champaign, Illinois has their new shop up and running with 12 service bays. Generally if I call today they will get the truck in the following day. Yes it’s a bit further to drive. However the drive over out ways the cost of the extra days of downtime waiting to get in the local shops. Their phone number is; 217 344 2780
In addition to quick service turn around. You can also call Chris, Delbert or Mike in service with any service related questions. They are very knowledgeable and more than happy to assist you.

David Drasal

Response from JX

Hi David! Thank you very much for the positive feedback and high recommendation. We are happy to hear that our Champaign team has been extremely helpful with quick turn around. We appreciate your business and loyalty!

Mobile Service

Rated 5 out of 5
Nov 23 Wed

We needed a road side service on one of our fuel tankers and Kyle from Jx Peterbilt stepped up and handled the job for us. It was around 9 pm and I was out of options when I stopped in at the Jx Rockford dealership the service manger had informed me that their mobile mechanic had left for the night, then the door opened and Kyle walked in to the surprise of Sean the service manger. Long story short, Kyle figured out what was wrong with our truck from a few pictures our driver sent us and he gathered up the parts and supplies and hit the road. Kyle had my truck ripped apart and then put back to together on a cold dark night faster than I’d ever seen anybody work. He was extremely well versed in engine repair and truck diagnostics which really impressed me and my driver. I’d recommend Kyle from Jx Peterbilt Rockford to anyone looking to get the best service around. Best mobile service I’ve experienced. Thanks Kyle your top Notch!

Patrick Lathrop

4 days in their shop in grand rapids back in their shop in indy. That's how far I made it with their service .

Rated 1 out of 5
Nov 22 Tue

Not impressed in the slightest .
My truck was supposed to be fixed ,made a big tado over what all they did ,made it sound like my truck had no problems left . Everything checked ,cleared and fixed . That was in grand rapids . Didn’t make it to Indianapolis. Had to pull in their facility there. Now the old run around a thousand excuse why it can’t be fixed . Carol at the service wasnt the nicest person I ever meet and think she made slanderous about my weight and when confronted her made it sound like she was just worried about me ccx eating . Wtf?
Wished they had minus stars to use for rating.

Michael vaughn

Effingham

Rated 5 out of 5
Feb 17 Thu

As an owner operator whenever I’m needing work done I come to jx in effingham. The people here are so kind and the shop gets me in and out quickly and performs high quality professional work. Highly recommend this place

Todd Martin

Response from JX

Hi Todd, thank you very much for the positive feedback. We are so excited to hear that our Effingham team takes great care of you and your truck. We truly appreciate your recommendation, loyalty, and business. Hope to serve you again soon!

Indianapolis

Rated 5 out of 5
Jan 28 Fri

The customer service at JX has exceeded my expectations in every department. Tom, Aleah and Carole in service go out of their way to ensure prompt service, fair pricing, and excellent communication. Paul and Dean in parts along with the rest of the crew always find a way to get us what we need. Even Scotty at JX Lafayette!! That dude is an asset! Sales team works with service for after sale commitments. Hell, even the road call guy Justin has like eagle 🦅 power! What a great team you guys have assembled. Outstanding factory support!!

Joe Hurricane

Response from JX

Hi Joe, thank you very much for taking the time to leave our Indianapolis team a wonderful review. We pride ourselves on providing top-notch customer service so we are thrilled to hear about your experience. Thank you for choosing JX, we truly appreciate your business. And we hope to serve you again soon!

4.8
Rated 4.8 out of 5
4.8 out of 5 stars (based on 16 reviews)
Excellent94%
Very good0%
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Terrible6%

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