Hey Guys or Girls which own semis.

JX Perterbilt in Champaign, Illinois has their new shop up and running with 12 service bays. Generally if I call today they will get the truck in the following day. Yes it’s a bit further to drive. However the drive over out ways the cost of the extra days of downtime waiting to get in the local shops. Their phone number is; 217 344 2780

In addition to quick service turn around. You can also call Chris, Delbert or Mike in service with any service related questions. They are very knowledgeable and more than happy to assist you.

Wanted to give a shout out to Brian Price, Jim Capazo, and Todd Roskopf for being some of the most genuine dudes out there and always going the extra mile to help out their customers. Without these gents JX Waukesha would not be THE place to come for all your medium/heavy duty vehicle needs. Also wanted to give a shout out to your super star techs Dan, Robert, Doug, & Fosh. Keep up the good work!!!

I recently left a review with a blotched repair invoice#2841354S a dissatisfaction of an air seat repair that wasn’t fixed. Spent $400 for nothing. Spent another $900 to fix it right at the Kenworth dealer across town. And the newly created profit center… the credit card surcharge. Not sure when Rich Cecil reached out to me…. 1. I got caught on the first day of the credit card surcharge…. With no warning. He wasted my time to tell me that a lot of retail customers are charging it. He then addressed the air seat repair and said he wasn’t at will to make it right at the local dealership level. He said he was merely calling to get facts for future training ……he only wasted my time with a bunch of “bull” ! He is a waste of energy and time. The corporate level was not concerned to provide customer service what so ever! A real wind bag!

Be warned ! I bought a $50,000 dollar peterbilt from these people and 3 weeks later transmission blew up. Parts were on back order and sat for 3 weeks in Arkansas another Dealership said 3 weeks and 3,000 miles was too many to care. Refused to help in any way ! They will tell you they will help you out if something happens but they won’t. Over $10,000 dollars and almost a whole month of no revenue!

This shop is the worse place i have every been to I have been here for two days to have a seal put in my differential they keep me in the dark not tell me anything them when I ask them they make excuses they also keep pulling the mechanic off my truck an pit they on another job this is warranty work stay away fro J&X truck center