Peterbilt Motors Company honors JX Truck Center with Best in Class award, and for the second year in a row, JX Truck Center – Grand Rapids is given a Platinum Oval award.
Hartland, Wis. – JX Truck Center was recognized by Peterbilt Motors Company with a Best in Class award at the annual Peterbilt dealer meeting held in Dallas. Eric Jorgensen, President & CEO of JX, represented JX at the two-day meeting and accepted the awards.
“Being named by Peterbilt as one of the top dealers in North America is a huge compliment,” says Jorgensen. “We are extremely pleased to be repeatedly listed among other very respected names in our industry.”
The Best in Class award is given to Peterbilt dealer organizations that have demonstrated outstanding performance in all aspects of the Standards of Excellence program and the Peterbilt dealer rankings. A dealer organization must also have at least one location receive a Platinum Oval award to qualify as a Best in Class award candidate.
At this year’s meeting, Peterbilt recognized more than a dozen of their top-performing North American dealer groups with a Best in Class award and several individual medium- and heavy-duty Peterbilt dealerships with Platinum Oval awards.
For the second year in a row, JX Truck Center – Grand Rapids was honored with a Peterbilt Platinum Oval award. This award is given to individual dealerships for outstanding performance in the Peterbilt Standards of Excellence program. Operating standards, facility, financial, and customer satisfaction all factor into the final score.
“It is great to be recognized by Peterbilt for the everyday efforts of our team. It confirms, for our entire group, that the little things we do, the extra effort we make, really does make a difference, and people do notice,” says Larry Raspor, General Manager of JX Truck Center – Grand Rapids.
According to Raspor, JX Truck Center – Grand Rapids stands apart from its competitors because of his team’s genuine commitment to customers and their focus on doing what is best for each customer’s situation.
“We look at each customer from all angles and focus on creating a long-term relationship,” says Raspor.
Over the last year, JX managers and staff were especially committed to meeting and exceeding customer expectations by responding quickly and efficiently, all while supplying a high level of service.
“Our main goal is always to do the best we can to support our customer in every situation. To fill their needs and wow them, when we can,” says Raspor. To keep the momentum going, Raspor says, they will focus on the same goal, to support their customers as best as possible.
“Customer needs are ever changing,” says Raspor. “We are continuously evolving by listening to the customer, expanding our training, and renewing our commitment to strengthen the support we offer.”
JX is a family-owned, locally-operated group of more than 24 truck dealerships and support services in the upper midwest. JX Truck Center, JX Financial, Alltrux Capital, JX Rental, JX Leasing, JX Graphics, and Alltrux Truck & Trailer Parts are all subsidiaries. JX prides itself in their ability to help customers by providing transportation solutions to fit their long- and short-term goals. JX was founded in 1970 and is headquartered in Hartland, Wisconsin proudly representing the Peterbilt, Volvo, Hino & Kalmar Ottawa brands. Visit www.jxe.com to learn more.